1. Privacy Notice

This Privacy Notice explains how DeVisions collects, uses, and protects any personal data you provide to us or that we collect from you. By using our website or services, you agree to the practices outlined in this notice. Please read it carefully to understand your rights and how we safeguard your information.

2. Definitions

• We or Us: DeVisions, 19 Bocam Park, Pencoed, CF35 5LJ
• Personal Data: Any information that identifies you personally or relates to you when you are identifiable.
• Special Categories of Personal Data: Sensitive information such as health records, racial or ethnic origin, political opinions, religious beliefs, or genetic and biometric data.

3. Personal Data We Process

We may collect the following types of personal data:

• Your name, contact details, and company information.
• Information provided through forms or inquiries (e.g., project details, feedback).
• Usage data, including IP address, browser type, and interaction with our website.
• Financial and transactional data for billing purposes.

We may process special categories of personal data only when required for specific services or compliance reasons.

4. Our Lawful Basis for Processing Personal Data

We process your data under the following lawful bases:

• Performance of a Contract: To deliver Salesforce solutions and services you have requested.
• Legal Obligations: To comply with legal or regulatory requirements.
• Legitimate Interests: To improve our services, market relevant offerings, and ensure website security.

For special categories of personal data, processing is done with explicit consent or as necessary for contractual or legal obligations.

5. How We Use Your Personal Data

We use your personal data to:

• Provide Salesforce implementation, consulting, and support services.
• Respond to inquiries and provide requested information.
• Improve our website, services, and marketing strategies.
• Fulfil our contractual and legal obligations.
• Notify you of updates to our services or policies.

6. Where We Get Your Personal Data From

We collect your personal data from:

• Information you provide directly (e.g., forms, emails, or calls).
• Public records or third-party sources (e.g., LinkedIn or industry directories).
• Third parties you authorise us to contact, such as partners or advisors.

7. Your Rights

You have the right to:

• Access: Request a copy of the data we hold about you.
• Rectification: Correct inaccuracies in your data.
• Erasure: Request deletion of your data where applicable.
• Restriction: Limit how we process your data in certain circumstances.
• Portability: Transfer your data to another provider.
• Object: Opt out of receiving marketing communications.

To exercise your rights, contact us at privacy@devisions.com.

8. Retention of Personal Data

We retain personal data for as long as necessary to fulfil the purposes outlined in this notice. For contractual matters, we keep data for a minimum of six years in compliance with legal and regulatory obligations. After this period, data will be securely destroyed.

9. Sharing Your Personal Data

We may share your personal data with:

• Service providers: For IT, marketing, or operational support.
• Regulators and law enforcement: As required by law.
• Third parties you authorise: Such as partners or other professionals involved in your project.

We ensure all third parties maintain appropriate data protection standar

10. Where We Store Your Data

Your data is stored securely at our offices or with trusted third-party providers (e.g., cloud services). If data is transferred outside the UK/EU, we ensure lawful safeguards are in place to protect your information.

11. Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect data from children.

12. Data Protection Officer

We do not have a designated Data Protection Officer but have appointed a Data Protection Manager to oversee our privacy practices. You can contact the manager at privacy@devisions.com

13. International Data Transfers

If data needs to be transferred outside the UK/EU, we ensure it is protected by appropriate legal safeguards, such as standard contractual clauses or equivalent measures

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in legislation or our practices. Updates will be posted on this page, and significant changes will be communicated directly to you.

15. Complaints and Questions

If you have any concerns or complaints, please contact us at privacy@devisions.com. Alternatively, you can raise complaints with the Information Commissioner’s Office (ICO) via www.ico.org.uk or by calling 0303 123 1113

16. Contact Us

For privacy-related inquiries, please reach out to us at:

• Email: +44 1656 458483
• Phone: privacy@devisions.net
• Address: 19 Bocam Park, Pencoed, CF35 5LJ